Sheraton Puerto Rico Resort & Casino, San Juan
About the Hotel
Sheraton Puerto Rico Resort & Casino is located in Santurce, a vibrant area known for its cultural institutions and artistic heritage. The hotel is strategically positioned near the Convention Center District and Distrito T-Mobile, making it an appealing choice for both business and leisure travelers. It features modern amenities, including a rooftop infinity pool with views of San Juan Bay and a 24/7 casino. The hotel combines contemporary design with the rich cultural backdrop of Puerto Rico.
Location
Sheraton Puerto Rico Resort is conveniently located just 10 minutes from the international airport and 5 minutes from historic Old San Juan. The surrounding area features cultural landmarks such as the Puerto Rico Museum of Art and the Contemporary Art Museum. The hotel also offers shuttle services to local attractions, ensuring that guests can easily explore the vibrant scenery and history of San Juan.
Rooms
The guestrooms at Sheraton Puerto Rico feature comfortable Sweet Sleeper Beds with pillow-top mattresses and goose-down duvets. Options range from standard rooms to the spacious Presidential Suite, which includes a private fitness room and dining area. Many rooms offer stunning sea views and are equipped with modern conveniences like flat-screen TVs and coffee-making facilities. Enhanced cleaning protocols are in place to ensure a safe stay.
Eat & Drink
Dining experiences at the hotel include various on-site restaurants, such as Metropol Restaurant, which serves Puerto Rican and Cuban fare. Guests can enjoy light meals at The Café, offering coffee and grab-and-go options, or dine poolside at The Bay Pool Bar & Grille. The exclusive Sheraton Club Lounge provides enhanced continental breakfast and evening hors d'oeuvres, catering to guests seeking a more upscale dining experience.
Leisure & Business
The hotel offers extensive leisure options, such as a 4-story outdoor pool and a full-service casino with over 400 slot machines. Business travelers can take advantage of modern meeting spaces, a 24-hour business center, and convenient shuttle services to nearby attractions. Additionally, the resort hosts various events, providing entertainment and cultural experiences to enrich guests' stays.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- ATM/Cash machine
- Barber shop
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Valet parking
- Room service
- Car hire
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
Spa & Leisure
- Infinity pool
- Sun loungers
- Casino
- Live entertainment
- Sun terrace
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Beauty treatment
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offers a lovely stay with a nice view and comfortable rooms in the Executive Lounge, but the handicap bathroom lacks shelves for toiletries. The service is excellent, from the helpful desk staff to the warm and culturally rich hospitality. The location is ideal for beach lovers but a bit secluded from other amenities. Dining includes Puerto Rican sweet rolls but lacks variety. Overall, a pleasant stay with minor room amenities drawback.
My stay at the hotel was overall pleasant. The rooms were in excellent condition as always, with great beds and linens, although the handicap bathroom lacked space to place toiletries. The service, from chambermaids to the valet, was helpful and friendly, reflecting Sheraton hospitality. The location was convenient, being in the convention center area with access to local restaurants. The dining options were somewhat limited but included some local specialties.
I had a wonderful stay at the hotel. The rooms were extremely comfortable, and the staff provided exceptional service throughout my visit. The location was convenient, and the dining experience was enjoyable with a few limitations. Overall, great value for money.
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