Sheraton Puerto Rico Resort & Casino San Juan, San Juan
About the Hotel
Sheraton Puerto Rico Resort & Casino is located in Santurce, a vibrant area known for its cultural heritage and art museums. This modern urban resort features a rooftop infinity pool that overlooks San Juan Bay. The hotel is conveniently situated near the Convention Center and just minutes away from the historic charm of Old San Juan.
Location
Conveniently located just ten minutes from San Juan's international airport, the hotel allows easy access to key attractions. It is steps away from DISTRITO T-Mobile, a new entertainment venue featuring various activities and dining options. The hotel also provides a shuttle service to nearby attractions, including Escambron Beach and historic Old San Juan.
Rooms
The hotel offers newly renovated guestrooms designed for comfort and relaxation. Each room features Sweet Sleeper Beds, equipped with pillow-top mattresses and goose-down duvets. The largest unit, the Presidential Suite, includes a king bed, one and a half baths, and a private fitness room, ideal for luxury stays. Guests will also benefit from a comprehensive cleaning regimen aimed at providing a higher standard of cleanliness.
Eat & Drink
A diverse selection of dining venues is available for guests, including the Metropol Restaurant specializing in Puerto Rican and Cuban cuisine. The Bay Pool Bar & Grille offers light meals with stunning views from the rooftop. For more casual options, the hotel café serves fresh Puerto Rican coffee and grab-and-go snacks, ensuring something for every palate.
Leisure & Business
The resort features an outdoor infinity pool accompanied by a sundeck perfect for relaxation. Guests can also explore a 24/7 casino equipped with over 400 slot machines and 16 table games. Business travelers will find numerous meeting spaces and the exclusive Sheraton Club Lounge providing enhanced services, including a continental breakfast and evening hors d'oeuvres.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- ATM/Cash machine
- Barber shop
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Services
- Valet parking
- Room service
- Car rental
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
Spa & Leisure
- Infinity pool
- Sun loungers
- Casino
- Live entertainment
- Sun terrace
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Beauty treatment
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offers a lovely stay with a nice view and comfortable rooms in the Executive Lounge, but the handicap bathroom lacks shelves for toiletries. The service is excellent, from the helpful desk staff to the warm and culturally rich hospitality. The location is ideal for beach lovers but a bit secluded from other amenities. Dining includes Puerto Rican sweet rolls but lacks variety. Overall, a pleasant stay with minor room amenities drawback.
My stay at the hotel was overall pleasant. The rooms were in excellent condition as always, with great beds and linens, although the handicap bathroom lacked space to place toiletries. The service, from chambermaids to the valet, was helpful and friendly, reflecting Sheraton hospitality. The location was convenient, being in the convention center area with access to local restaurants. The dining options were somewhat limited but included some local specialties.
I had a wonderful stay at the hotel. The rooms were extremely comfortable, and the staff provided exceptional service throughout my visit. The location was convenient, and the dining experience was enjoyable with a few limitations. Overall, great value for money.
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